Order Status Feed

The Order Status feed provides hourly batch reports on orders that had a status change. The Order Status feed is optional, and can be implemented for clients who want visibility into the status of orders as they proceed through processing in the Radial Order Management System.

The Order Status feed is an outbound feed, sent hourly from Radial to the client. Data in the feed is incremental, including only the orders that had a change in the Order Status field since the previous report. If an order status changes more than once during the hour, the feed includes all status changes, with a separate timestamp for each order status event.

Note: Not all order events are included in the Order Status feed. For example, some events that occur in the Payments system do not change the Order Status field. Work with Radial to determine whether the Order Status feed covers all cases needed for your integration.

There are many possible order status values. The list of values is customized for each client. See Order Status Values for a list of example values.

Schema

File Name

Files delivered by the Order Status feed use the following naming convention:
<client code>_<channel code>_orderstatus_YYYYMMDDHHMMSS.xml

Example

The following feed file shows examples of orders with a variety of status updates.

<?xml version="1.0" encoding="utf-8"?>
<OrderStatusUpdate fileType="Order Status Update" fileStartTime="2015-05-19 20:40:56 " fileEndTime=" 2015-05-20 14:45:27">
  <MessageHeader>
    <Standard>eBay_Enterprise</Standard>
    <HeaderVersion/>
    <VersionReleaseNumber/>
    <SourceData>
      <SourceId>OMS</SourceId>
      <SourceType>OrderManagementSystem</SourceType>
    </SourceData>
    <DestinationData>
      <DestinationId>EE_OrderRTStatusXML</DestinationId>
      <DestinationType>MAILBOX</DestinationType>
    </DestinationData>
    <EventType>OrderStatus</EventType>
    <MessageData>
      <MessageId>20150520145835</MessageId>
      <CorrelationId>0</CorrelationId>
    </MessageData>
    <CreateDateAndTime>2015-05-20 14:58:35</CreateDateAndTime>
  </MessageHeader>
  <OrderStatusEvents>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100012946529</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500067232203</WebOrderId>
      <OrderLineId>1</OrderLineId>
      <ItemId>38-815524003068</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:55:44</OrderStatusEventTimeStamp>
          <StatusName>Return Created</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>MI</ShippingServiceLevel>
          <ShippingTrackingNumber>9274890104201933456867</ShippingTrackingNumber>
          <ShippingTimestamp>2015-04-21 17:41:57</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013009009</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500067669903</WebOrderId>
      <OrderLineId>1</OrderLineId>
      <ItemId>38-843953062844</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:49:05</OrderStatusEventTimeStamp>
          <StatusName>Return Created</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:50:29</OrderStatusEventTimeStamp>
          <StatusName>Return Received</StatusName>
          <ReturnReason/>
          <Qty>1</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>GND51</ShippingServiceLevel>
          <ShippingTrackingNumber>1Z98E83RP221667735</ShippingTrackingNumber>
          <ShippingTimestamp>2015-04-24 14:38:14</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013532857</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500032823504</WebOrderId>
      <OrderLineId>1</OrderLineId>
      <ItemId>38-843953041917</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:00</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:28</OrderStatusEventTimeStamp>
          <StatusName>Fulfilled and Invoiced</StatusName>
          <ReturnReason/>
          <Qty>1</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>GND51</ShippingServiceLevel>
          <ShippingTrackingNumber>1Z867F7FP219576905</ShippingTrackingNumber>
          <ShippingTimestamp>2015-05-20 15:34:00</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013533445</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500032819704</WebOrderId>
      <OrderLineId>1</OrderLineId>
      <ItemId>38-815524003044</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:11</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:53:05</OrderStatusEventTimeStamp>
          <StatusName>Fulfilled and Invoiced</StatusName>
          <ReturnReason/>
          <Qty>1</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>GND51</ShippingServiceLevel>
          <ShippingTrackingNumber>1ZE10409P201723170</ShippingTrackingNumber>
          <ShippingTimestamp>2015-05-20 15:39:10</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013533445</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500032819704</WebOrderId>
      <OrderLineId>2</OrderLineId>
      <ItemId>38-815524003167</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:11</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:53:05</OrderStatusEventTimeStamp>
          <StatusName>Fulfilled and Invoiced</StatusName>
          <ReturnReason/>
          <Qty>2</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>GND51</ShippingServiceLevel>
          <ShippingTrackingNumber>1ZE10409P201723170</ShippingTrackingNumber>
          <ShippingTimestamp>2015-05-20 15:39:10</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013533715</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500032827304</WebOrderId>
      <OrderLineId>1</OrderLineId>
      <ItemId>38-815524014699</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:10</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:54</OrderStatusEventTimeStamp>
          <StatusName>Fulfilled and Invoiced</StatusName>
          <ReturnReason/>
          <Qty>2</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>MI</ShippingServiceLevel>
          <ShippingTrackingNumber>9274890104201934209424</ShippingTrackingNumber>
          <ShippingTimestamp>2015-05-20 15:44:17</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013562738</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500033030404</WebOrderId>
      <OrderLineId>3</OrderLineId>
      <ItemId>38-843953272335</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:16</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:53:17</OrderStatusEventTimeStamp>
          <StatusName>Fulfilled and Invoiced</StatusName>
          <ReturnReason/>
          <Qty>1</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>GND51</ShippingServiceLevel>
          <ShippingTrackingNumber>1Z98E83RP222163081</ShippingTrackingNumber>
          <ShippingTimestamp>2015-05-20 15:44:21</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013562738</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500033030404</WebOrderId>
      <OrderLineId>4</OrderLineId>
      <ItemId>38-843953284277</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:53:17</OrderStatusEventTimeStamp>
          <StatusName>Fulfilled and Invoiced</StatusName>
          <ReturnReason/>
          <Qty>2</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:16</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>GND51</ShippingServiceLevel>
          <ShippingTrackingNumber>1Z98E83RP222163081</ShippingTrackingNumber>
          <ShippingTimestamp>2015-05-20 15:44:21</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013566831</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500033057104</WebOrderId>
      <OrderLineId>1</OrderLineId>
      <ItemId>38-843953234678</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:52</OrderStatusEventTimeStamp>
          <StatusName>Fulfilled and Invoiced</StatusName>
          <ReturnReason/>
          <Qty>1</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:11</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>GND51</ShippingServiceLevel>
          <ShippingTrackingNumber>1Z98E83RP222163090</ShippingTrackingNumber>
          <ShippingTimestamp>2015-05-20 15:44:16</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013566831</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500033057104</WebOrderId>
      <OrderLineId>2</OrderLineId>
      <ItemId>38-843953232513</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:11</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:52</OrderStatusEventTimeStamp>
          <StatusName>Fulfilled and Invoiced</StatusName>
          <ReturnReason/>
          <Qty>2</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>GND51</ShippingServiceLevel>
          <ShippingTrackingNumber>1Z98E83RP222163090</ShippingTrackingNumber>
          <ShippingTimestamp>2015-05-20 15:44:16</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013568016</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500033049604</WebOrderId>
      <OrderLineId>1</OrderLineId>
      <ItemId>38-843953281658</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:53:14</OrderStatusEventTimeStamp>
          <StatusName>Fulfilled and Invoiced</StatusName>
          <ReturnReason/>
          <Qty>1</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:19</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>GROUND</ShippingServiceLevel>
          <ShippingTrackingNumber>1ZW5W0610315711007</ShippingTrackingNumber>
          <ShippingTimestamp>2015-05-20 15:44:20</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013568016</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500033049604</WebOrderId>
      <OrderLineId>2</OrderLineId>
      <ItemId>38-843953061090</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:19</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:53:14</OrderStatusEventTimeStamp>
          <StatusName>Fulfilled and Invoiced</StatusName>
          <ReturnReason/>
          <Qty>1</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>GROUND</ShippingServiceLevel>
          <ShippingTrackingNumber>1ZW5W0610315711007</ShippingTrackingNumber>
          <ShippingTimestamp>2015-05-20 15:44:20</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013568016</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500033049604</WebOrderId>
      <OrderLineId>3</OrderLineId>
      <ItemId>38-843953257165</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:53:14</OrderStatusEventTimeStamp>
          <StatusName>Fulfilled and Invoiced</StatusName>
          <ReturnReason/>
          <Qty>1</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:19</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>GROUND</ShippingServiceLevel>
          <ShippingTrackingNumber>1ZW5W0610315711007</ShippingTrackingNumber>
          <ShippingTimestamp>2015-05-20 15:44:20</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013568048</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500033049704</WebOrderId>
      <OrderLineId>1</OrderLineId>
      <ItemId>38-843953276432</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:09</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:53:09</OrderStatusEventTimeStamp>
          <StatusName>Fulfilled and Invoiced</StatusName>
          <ReturnReason/>
          <Qty>1</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>GND51</ShippingServiceLevel>
          <ShippingTrackingNumber>1ZE10409P201721789</ShippingTrackingNumber>
          <ShippingTimestamp>2015-05-20 15:39:09</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013568048</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500033049704</WebOrderId>
      <OrderLineId>2</OrderLineId>
      <ItemId>38-843953133766</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:53:09</OrderStatusEventTimeStamp>
          <StatusName>Fulfilled and Invoiced</StatusName>
          <ReturnReason/>
          <Qty>1</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:09</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>GND51</ShippingServiceLevel>
          <ShippingTrackingNumber>1ZE10409P201721789</ShippingTrackingNumber>
          <ShippingTimestamp>2015-05-20 15:39:09</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013568130</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500033053604</WebOrderId>
      <OrderLineId>1</OrderLineId>
      <ItemId>38-843953276432</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:11</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:54</OrderStatusEventTimeStamp>
          <StatusName>Fulfilled and Invoiced</StatusName>
          <ReturnReason/>
          <Qty>1</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>GND51</ShippingServiceLevel>
          <ShippingTrackingNumber>1Z867F7FP219593520</ShippingTrackingNumber>
          <ShippingTimestamp>2015-05-20 15:39:11</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013568130</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500033053604</WebOrderId>
      <OrderLineId>2</OrderLineId>
      <ItemId>38-843953049258</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:11</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:54</OrderStatusEventTimeStamp>
          <StatusName>Fulfilled and Invoiced</StatusName>
          <ReturnReason/>
          <Qty>1</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>GND51</ShippingServiceLevel>
          <ShippingTrackingNumber>1Z867F7FP219593520</ShippingTrackingNumber>
          <ShippingTimestamp>2015-05-20 15:39:11</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013569837</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500033066604</WebOrderId>
      <OrderLineId>1</OrderLineId>
      <ItemId>38-843953276456</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:03</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:29</OrderStatusEventTimeStamp>
          <StatusName>Fulfilled and Invoiced</StatusName>
          <ReturnReason/>
          <Qty>1</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier>UPS</ShippingCarrier>
          <ShippingServiceLevel>GND51</ShippingServiceLevel>
          <ShippingTrackingNumber>1Z867F7FP219593502</ShippingTrackingNumber>
          <ShippingTimestamp>2015-05-20 15:39:06</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013588495</OrderId>
      <ExternalOrderId/>
      <WebOrderId/>
      <OrderLineId>1</OrderLineId>
      <ItemId>38-843953062844</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:49:05</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason>12</ReturnReason>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:49:06</OrderStatusEventTimeStamp>
          <StatusName>Receipt Closed</StatusName>
          <ReturnReason>12</ReturnReason>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:49:04</OrderStatusEventTimeStamp>
          <StatusName>Created</StatusName>
          <ReturnReason>12</ReturnReason>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:50:29</OrderStatusEventTimeStamp>
          <StatusName>Return Order Invoiced</StatusName>
          <ReturnReason>12</ReturnReason>
          <Qty>1</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:49:06</OrderStatusEventTimeStamp>
          <StatusName>Received</StatusName>
          <ReturnReason>12</ReturnReason>
          <Qty>0</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier/>
          <ShippingServiceLevel/>
          <ShippingTrackingNumber/>
          <ShippingTimestamp>2015-05-20 14:49:05</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013588550</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500033337804</WebOrderId>
      <OrderLineId>1</OrderLineId>
      <ItemId>38-spxusGSITestPrd</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:49:48</OrderStatusEventTimeStamp>
          <StatusName>Cancelled</StatusName>
          <ReturnReason/>
          <Qty>1</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier/>
          <ShippingServiceLevel/>
          <ShippingTrackingNumber/>
          <ShippingTimestamp/>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013589107</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500033348104</WebOrderId>
      <OrderLineId>3</OrderLineId>
      <ItemId>38-843953232513</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:55:32</OrderStatusEventTimeStamp>
          <StatusName>Scheduled</StatusName>
          <ReturnReason/>
          <Qty>1</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:52:42</OrderStatusEventTimeStamp>
          <StatusName>Created</StatusName>
          <ReturnReason/>
          <Qty>0</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier/>
          <ShippingServiceLevel/>
          <ShippingTrackingNumber/>
          <ShippingTimestamp/>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013589513</OrderId>
      <ExternalOrderId/>
      <WebOrderId/>
      <OrderLineId>2</OrderLineId>
      <ItemId>38-815524003181</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:55:46</OrderStatusEventTimeStamp>
          <StatusName>Received</StatusName>
          <ReturnReason>12</ReturnReason>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:55:45</OrderStatusEventTimeStamp>
          <StatusName>Shipped</StatusName>
          <ReturnReason>12</ReturnReason>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:55:43</OrderStatusEventTimeStamp>
          <StatusName>Created</StatusName>
          <ReturnReason>12</ReturnReason>
          <Qty>0</Qty>
        </OrderStatusDetail>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:55:47</OrderStatusEventTimeStamp>
          <StatusName>Receipt Closed</StatusName>
          <ReturnReason>12</ReturnReason>
          <Qty>0</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier/>
          <ShippingServiceLevel/>
          <ShippingTrackingNumber/>
          <ShippingTimestamp>2015-05-20 14:55:45</ShippingTimestamp>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
    <OrderStatusEvent>
      <StoreCode>TMS_US</StoreCode>
      <OrderId>100013589548</OrderId>
      <ExternalOrderId/>
      <WebOrderId>0004500033353504</WebOrderId>
      <OrderLineId>1</OrderLineId>
      <ItemId>38-843953054146</ItemId>
      <OrderStatusDetails>
        <OrderStatusDetail>
          <OrderStatusEventTimeStamp>2015-05-20 14:56:03</OrderStatusEventTimeStamp>
          <StatusName>Created</StatusName>
          <ReturnReason/>
          <Qty>1</Qty>
        </OrderStatusDetail>
      </OrderStatusDetails>
      <OrderShipmentDetails>
        <OrderShipmentDetail>
          <ShippingCarrier/>
          <ShippingServiceLevel/>
          <ShippingTrackingNumber/>
          <ShippingTimestamp/>
        </OrderShipmentDetail>
      </OrderShipmentDetails>
    </OrderStatusEvent>
  </OrderStatusEvents>
</OrderStatusUpdate>

Order Status Values

The following table shows a partial list of possible order status values. The specific list of order status values is customized for each client.

Status Value	Explanation
Draft Order Created	This status is assigned to a Group Sales Order that is created manually in the user interface (application console) of the OMS. When an order is in this status, no inventory is reserved for line items in the order. Once the order is "confirmed" and moved to a status of Created, a reservation for line items is updated in inventory, showing the demand for the line item quantity in the inventory console.
Chained Order Created	A chained order is a drop-ship order. When an item on an order is a drop-ship item, a PO (chained order) is created for VendorNet. If multiple line items on a sales order are drop-ship, a single PO containing all line items is created for VendorNet. Once the items on the PO are fulfilled, then the original sales order is invoiced.
Awaiting Chained Order Creation	This is an internal status that is applied to a line item that will be drop-shipped from the vendor. The line item is created in VendorNet on a chained order (PO) that is sent to the vendor for fulfillment.
Released	When the line item(s) of a sales order are authorized against the payment type and the hold periods (buyer's remorse & fraud check) are resolved, if the item is available, the items in the sales order are released to the warehouse for fulfillment. Once the line item status is set to Released, the inventory for the item quantity is updated from reserved to consumed.
Sent To Node	Not used, but just map as processing
Shipped	The line item is updated with a Shipped status when the WMS system sends a service call to the OMS confirming shipment.
Created	The line item is set to a status of Created when the order is confirmed.
Reserved	The line item is updated to a status of Reserved in the GIV when the sales order is confirmed/scheduled.
Cancelled	This status is assigned to the header or to an individual line item of an order when the order or item is cancelled before shipment.
Return Created	When a line item is returned to the warehouse by Customer Service or online, a return order is created. The line item status is updated to Return Created.
Return Received	When a return item is received back in the warehouse or in the store, the Return Received status is set to the line item.
Scheduled	Before an order is released, it moves to a Scheduled status to confirm that it is pending shipment. This comes before Release as in "scheduled to go to a node."
Backordered	This is the status of a line item that does not have available inventory when the order is moved from a status of Created to Scheduled.
Unscheduled	This status is used for an order that is scheduled and unscheduled before release.
Warranty Line Processed	This status is set to a line item that is of line type "warranty" when the order is released.
Await Scheduling	This status is used for an order that is waiting for an accessory or parent item.
OGC Line Created	This status is set to a line item when an online gift card is sold.
Warranty Line Created	This status is set to a line item that is of line type "warranty" when the order is confirmed.
Pre-Fulfilled Line Created	This status is set to a line item when the line item is a donation item.
Pre-Sell Line Created	This status is set to a line item when the line item is a pre-order item.
In-Store Return Created	When a line item is returned in the retail store, the client updates the partner feed with the return order for the item. The fulfillment hub updates the OMS to update the line status to In-Store Return Created. This comes from the partner feed, not storenet.
OrderLineInvoiced	This status is set to a line item that was shipped and invoiced on a sales order.
PO Shipped	This status is set to a drop-ship line item when the OMS receives an update from VendorNet that the item shipped.
GC Activated	This status is assigned to a line item, with a line type of Gift Card, that is activated.
GC Shipped	This status is assigned to a line item, with a line type of Gift Card, when the warehouse system executes a service to OMS that ships the gift card.
OGC Activated	This status is assigned to a line item, with a line type of Online Gift Card, that was sold and activated by the customer who received the OGC. Online Gift Cards require activation before they can be used as payment method for a sales order.
Fulfilled and Invoiced	When the line items of a sales order are fulfilled (shipped) by the node to which they were assigned, the line item moves to a status of Fulfilled and Invoiced.
Pending Pickup Cancel	When a line item has the fulfillment type of ISPU/STS and the item was cancelled by the client or the customer (due to out of stock, backorder, or other customer related reasons), StoreNet updates the OMS with the line status of Pending PickUp Cancel.
Ready For Pickup	When a line item has the fulfillment type of ISPU/STS and the item was received at the retail store, the client updates StoreNet with a receipt status, which updates the line item status in the OMS to Ready for PickUp
Pickup Complete
Dummy Return Created	This status is assigned when multi-channel ISPU orders are not picked up. This is the reverse of the order when it times out.
STS Order Cancelled	When a line item has the fulfillment type of Ship to Store (STS) and the item is cancelled by the client or the customer (due to out of stock, backorder, or other customer related reasons), StoreNet update the OMS with the line status of STS Order Cancelled.
ISPU Order Cancelled	When a line item has the fulfillment type of Instore PickUp (ISPU) and the item is cancelled by the client or the customer (due to out of stock, backorder, or other customer related reasons), StoreNet updates the OMS with the line status of ISPU Order Cancelled.
Unexpected BackOrder	This status is given to a line item that was originally confirmed with an EDD and then backordered due to an error in the WMS or GIV inventory.
Companion BackOrder	This is the backorder of a companion item because the parent item is backordered.
Received	When a line item is returned the warehouse, the WMS system sends a service call to the OMS to update the line status to Received so a credit can be issued. The OMS updates JDA which updates Finance.

Order Status Feed

Overview

Schema

File Name

Example

Order Status Values