Order Cancels and Updates

1

<CustomerServiceUpdate>

Yes

0

1/Doc

Node

0

None

Root tag indicating the beginning of a customer service document.

Y

Y

2

<AccountID>

No*

2

1/Doc

Node

1

<CustomerServiceUpdate>

Account code identifying the source of the data. *Provided only if multiple host sources are used.

N

N

3

<CustomerService>

Yes

0

1+

Node

1

<CustomerServiceUpdate>

Node indicating the beginning of a customer service action.

Y

Y

4

<Header>

Yes

0

1

Node

2

<CustomerService>

Node containing header elements.

Y

Y

5

<VendorNumber>

Yes

10

1

String

3

<Header>

Code representing the fulfillment location of the order.

Y

Y

6

<OrderNumber>

Yes

20

1

String

3

<Header>

The original OMS order number plus any suffix added in DropShip Manager for split orders

Y

Y

7

<HostOrderNumber>

Yes

20

1

String

2

<Header>

The original OMS order number.

Y

Y

8

<OrderType>

Yes

8

1

String

3

<Header>

“DropShip” for Store Fulfillment or DropShip. "Stock" for StockPO.

Y

Y

9

<Company>

No

4

1

String

3

<Header>

Code associating the order to a company.

Y

Y

10

<Division>

No

4

1

String

3

<Header>

Code associating the order to a division within the company.

Y

Y

11

<Department>

No

4

1

String

3

<Header>

Code associating the order to a department within the division.

Y

Y

12

<CustomerPO>

No

20

1

String

3

<Header>

End customer purchase order number.

Y

Y

13

<LotNumber>

No

10

1

String

3

<Header>

Number or code representing the order processing picking lot of the order. May be used as a pass through field to store header-level data for printed documents or host updates.

Y

Y

14

<JobNumber>

No

16

1

String

3

<Header>

Number or code representing the processing job that processed the order. May be used as a pass through field to store header-level data for printed documents or host updates.

Y

Y

15

<EntryOperator>

No

30

1

String

3

<Header>

Name of the entry operator who placed the order. May be used as a pass through field to store header-level data for printed or host update documents.

Y

Y

16

<SourceCode>

No

16

1

String

3

<Header>

Offer or Catalog Code of the order. May be used as a pass through field to store header-level data for printed documents or host updates.

Y

Y

17

</Header>

Yes

0

1

Node

2

<CustomerService>

Tag indicating end of the header Node.

Y

Y

18

<Comment>

No

0

1+

Node

2

<CustomerService>

Tag indicating beginning of the Comment Node.

Y

Y

19

<LineNumber>

No

9

1

Num

3

<Comment>

Y

Y

20

<CommentText>

Yes

80

1

String

3

<Comment>

Y

Y

21

<PackingSlip>

No

1

1

String

3

<Comment>

"X" = Comment was flagged to be printed on the packing slip.

Y

Y

22

<SequenceNumber>

Yes

4

1

String

3

<Comment>

Y

Y

23

</Comment>

No

0

1+

Node

2

<CustomerService>

Tag indicating end of the Comment Node.

Y

Y

24

<OrderAction>

No

0

1+

Node

2

<CustomerService>

Y

Y

25

<LineNumber>

No

9

1

Num

3

<OrderAction>

Y

Y

26

<SKU>

No

30

1

String

3

<OrderAction>

Advertised SKU number.

Y

Y

27

<VendorSKU>

No

30

1

String

3

<OrderAction>

Vendor SKU number.

Y

Y

28

<ExternalID>

No

10

1

String

3

<OrderAction>

Internal host SKU identifier.

Y

Y

29

<CoDivSKU>

No

30

1

String

3

<OrderAction>

Alternate SKU number.

Y

Y

30

<OfferSKU>

No

30

1

String

3

<OrderAction>

Alternate SKU number.

Y

Y

31

<UPCCode>

No

14

1

Num

3

<OrderAction>

UPC, EAN, or GTIN.

Y

Y

32

<ActionDate>

Yes

8

1

String

3

<OrderAction>

New estimated ship date, required date or date that the action was performed (yyyyMMdd).

Y

Y

33

<ActionTime>

Yes

6

1

String

3

<OrderAction>

New estimated ship date, required date or date that the action was performed (HHmmss).

Y

Y

34

<ActionCode>

Yes

5

1

String

3

<OrderAction>

“VNESD” – Estimated Ship Date “VNRQD” – Required Date “VNRLS” – Released from Acknowledgment “PRINT” – Printed by vendor “CANCE” – Cancellation

Y

35

<LineCrossReference>

No

10

1

String

3

<OrderAction>

Cross-reference to the line item.

Y

Y

36

</OrderAction>

No

0

1+

Node

2

<CustomerService>

Y

Y

37

<CostChange>

No

0

1+

Node

2

<CustomerService>

Node containing cost change information.

Y

Y

38

<LineNumber>

Yes

9

1

Num

3

<CostChange>

Y

Y

39

<SKU>

Yes

30

1

String

3

<CostChange>

Advertised SKU number.

Y

Y

40

<VendorSKU>

No

30

1

String

3

<CostChange>

Vendor SKU number.

Y

Y

41

<ExternalID>

No

10

1

String

3

<CostChange>

Internal host SKU identifier.

Y

Y

42

<CoDivSKU>

No

30

1

String

3

<CostChange>

Alternate SKU number.

Y

Y

43

<OfferSKU>

No

30

1

String

3

<CostChange>

Alternate SKU number.

Y

Y

44

<UPCCode>

No

14

1

Num

3

<CostChange>

UPC, EAN, or GTIN.

Y

Y

45

<ActionDate>

Yes

8

1

String

3

<CostChange>

Date the cost change was performed (yyyyMMdd).

Y

Y

46

<ActionTime>

Yes

6

1

String

3

<CostChange>

Time the cost change was performed (HHmmss).

Y

Y

47

<Quantity >

Yes

14

1

Num

3

<CostChange>

Maximum 4 decimal positions.

Y

Y

48

<UnitCost>

Yes

14

1

Num

3

<CostChange>

Maximum 4 decimal positions.

Y

Y

49

<ExtendedCost>

Yes

14

1

Num

3

<CostChange>

Maximum 4 decimal positions.

Y

Y

50

<OrigUnitCost>

No

14

1

Num

3

<CostChange>

Maximum 4 decimal positions.

Y

Y

51

<OrigExtCost>

No

14

1

Num

3

<CostChange>

Maximum 4 decimal positions.

Y

Y

52

<LineCrossReference>

No

10

1

String

3

<CostChange>

Cross-reference to the line item.

Y

Y

53

</CostChange>

No

0

1+

Node

2

Y

Y

54

<CancelInfo>

No

0

1

Node

2

<CustomerService>

Node containing cancellation information.

Y

Y

55

<CancelAllProducts>

Yes

3

1

String

3

<CancelInfo>

“Yes” or “No” indicating whether or not all products on the order are being cancelled.

Y

Y

56

<ReasonCode>

No

10

1

String

3

<CancelInfo>

Code indicating the reason for the cancellation.

Y

Y

57

<CancelDate>

Yes

8

1

String

3

<CancelInfo>

Cancel date (yyyyMMdd)

Y

Y

58

<CancelTime>

Yes

6

1

String

3

<CancelInfo>

Cancel date (HHmmss)

Y

Y

59

<ShipMethCode>

No

20

1

String

3

<CancelInfo>

Code representing the method of shipment.

Y

Y

60

</CancelInfo>

No

0

1

Node

2

<CustomerService>

Y

Y

61

<CancelProduct>

No

0

1+

Node

2

<CustomerService>

Y

Y

62

<LineNumber>

Yes

9

1

Num

3

<CancelProduct>

Y

Y

63

<SKU>

Yes

30

1

String

3

<CancelProduct>

Advertised SKU number.

Y

Y

64

<VendorSKU>

No

30

1

String

3

<CancelProduct>

Vendor SKU number.

Y

Y

65

<ExternalID>

No

10

1

String

3

<CancelProduct>

Internal host SKU identifier.

Y

Y

66

<CoDivSKU>

No

30

1

String

3

<CancelProduct>

Alternate SKU number.

Y

Y

67

<OfferSKU>

No

30

1

String

3

<CancelProduct>

Alternate SKU number.

Y

Y

68

<UPCCode>

No

14

1

Num

3

<CancelProduct>

UPC, EAN, or GTIN.

Y

Y

69

<ReverseCancelledQuantity>

No

14

1

Num

3

<CancelProduct>

Maximum 4 decimal positions.

Y

Y

70

<CancelledQuantity>

Yes

14

1

Num

3

<CancelProduct>

Maximum 6 decimal positions.

Y

Y

71

<LineCrossReference>

No

10

1

Num

3

<CancelProduct>

Cross-reference to the line item.

Y

Y

72

<ReasonCode>

No

10

1

String

3

<CancelProduct>

Code indicating the reason for the cancellation.

Y

Y

73

<CustomInfo>

No

0

0+

Node

3

<CancelProduct>

Tag indicating the beginning of line customization information.

Y

Y

74

<Prompt>

No

50

1

String

4

<CustomInfo>

Prompt or description of the customization.

Y

Y

75

<CustomText>

No

100

1

String

4

<CustomInfo>

Customization value.

Y

Y

76

</CustomInfo>

No

0

0+

Node

3

<CancelProduct>

Tag indicating the end of line customization information.

Y

Y

77

</CancelProduct>

No

0

1+

Node

2

<CustomerService>

Tag indicating end of the CancelProduct Node.

Y

Y

78

</CustomerService>

Yes

0

1+

Node

1

<CustomerServiceUpdate>

Tag indicating the end of a customer service action.

Y

Y